KodaBet Privacy Policy

At KodaBet Casino, we are committed to protecting your personal data and respecting your right to privacy. This privacy policy explains how we collect, use, store and safeguard your information when you visit our website, register an account, use the KodaBet app or Koda Bet app, or otherwise interact with our services. By using kodabet.com, you agree that we may process your data as described below. If you do not agree with this policy, we ask that you do not use our platform.

Information We Collect

When you complete kodabet register procedures, we collect certain personal details necessary to open and maintain your account. We gather information directly from you, automatically through your use of our services, and occasionally from third parties such as payment providers or identity verification agencies.

• We collect your full name, date of birth, residential address, email address and phone number when you register
• We record identification documents submitted during our verification and know-your-customer checks
• We store payment details related to your kodabet deposit and kodabet withdrawal transactions
• We track your gameplay activity, including slots, live casino sessions and betting history, to improve our services
• We log technical data such as your IP address, device type, browser and operating system when you access our koda bet casino app or website
• We retain communications you send us through live chat or email support

How We Use Your Information

Our KodaBet platform uses your information to provide, maintain and personalise the services we offer. We rely on this data to operate your account, process transactions, and comply with our legal and regulatory obligations under our Malta Gaming Authority licence.

• We use your data to verify your identity and age before allowing you to play
• We process your KodaBet bonus eligibility, including welcome offers, KodaBet free spins and promotional campaigns
• We use your information to process every kodabet deposit and withdrawal request securely
• We analyse your activity to detect fraud, money laundering or problem gambling behaviour
• We send you service-related communications, and, where you have consented, marketing messages about our Koda Bet bonus offers and KodaBet promo code campaigns
• We use aggregated data to improve our slots, live casino games and overall Koda Bet casino experience

Cookies and Tracking Technologies

Our website and Koda Bet app use cookies and similar technologies to recognise you when you return, remember your preferences, and keep you securely logged in during your KodaBet login sessions. Cookies also help us understand how players use our KodaBet online casino so that we can improve navigation, loading speed and game recommendations. You can manage or disable cookies through your browser settings, though doing so may limit certain features of our services.

Legal Basis for Processing

We process your personal data on several legal grounds. We process data to perform our contract with you when you register and play at KodaBet Casino. We process data to comply with legal obligations imposed by our licensing authority. We also rely on our legitimate interests to prevent fraud and secure our platform, and on your consent where required, such as for marketing communications about our Koda Bet no deposit bonus offers or other promotions.

Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties who help us operate KodaBet Casino and deliver our services.

• We share data with payment processors to complete your kodabet deposit and kodabet withdrawal requests
• We share information with identity verification providers to confirm your age and identity
• We share data with regulators, law enforcement or government authorities when legally required
• We share information with our game providers to ensure fair play across our slots and live casino titles
• We may share data with professional advisors, auditors or fraud prevention services
• We may disclose information if our business is sold, merged or restructured, including any transfer of assets relating to KodaBet or our associated brand karhubet.com

Data Security

We at KodaBet take data security seriously and implement technical and organisational measures designed to protect your information from unauthorised access, loss, misuse or alteration. We use encryption technology to protect sensitive information transmitted through our website and Koda Bet casino app, including payment details and account credentials used for your kodabet casino login. While we take every reasonable precaution, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including meeting our regulatory, accounting and legal obligations under our Malta Gaming Authority licence. Once your account is closed and there is no ongoing legal requirement to retain your data, we will securely delete or anonymise your information in accordance with our internal retention schedules.

International Data Transfers

As our KodaBet Casino serves players across multiple jurisdictions, including Canada, New Zealand, Norway, Poland, Finland and Chile, your data may be transferred to and processed in countries outside your country of residence. Where we transfer data internationally, we ensure appropriate safeguards are in place, consistent with applicable data protection laws, including the General Data Protection Regulation where relevant.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to respecting these rights and responding to your requests promptly.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You can request that we delete your data, subject to our legal retention obligations
• You may object to or restrict certain types of processing, including marketing communications
• You have the right to withdraw consent at any time where processing is based on consent
• You may lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately

To exercise any of these rights, you can contact us using the details provided below, and we will respond in accordance with applicable law.

Children's Privacy

Our services are strictly intended for adults who meet the minimum legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors. If we become aware that we have collected data from an underage individual, we will take immediate steps to delete that information and close the associated account.

Responsible Gambling and Data

We use certain data, including your deposit patterns and gameplay activity, to support responsible gambling tools and identify signs of problem gambling. This allows us to offer deposit limits, self-exclusion options and other safer gambling features to protect our players while they enjoy our KodaBet online casino.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. We will post any updates on this page, and significant changes will be communicated to you directly where appropriate. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this privacy policy, how we handle your personal data, or wish to exercise your data protection rights, please contact our support team. We are available through live chat around the clock, or by email at support@kodabet.com. Our team is here to assist with any concerns regarding your KodaBet account, KodaBet casino bonus offers, or general data privacy matters.